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Terms Conditions And Student Handbook

Nationally Recognised Training Courses

Applied Education is dedicated to providing a positive learning environment for all students.

The Student Handbook is for our Nationally Accredited Training and Assessment in accordance with the requirements of the new AQTF Standards.  Please read the documents prior to enrolling in a nationally recognised training course.

All payment plan options are subject to an agreement being signed.

Complaint and Appeal Policy and Procedure

Please refer to the student handbook on details regarding the Applied Education Complaints and Appeals policy and procedure. This form must be used if you wish to lodge a complaint or appeal.

Complaints and Appeal Form

Traineeship Forms

Traineeship Withdraw/Cancellation form

Traineeship Course Fee Reduction

Computer, Payroll & Taxation Courses

Applied Education requires payment within 10 working days of your booking or alternatively a purchase order number from your company may be supplied. We accept payment by direct deposit, Visa, MasterCard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

We require full pre payment or a purchase order before the course commences. Should we not receive payment before the course your place will not be confirmed.

If you cannot attend your course, please contact our reception team on (08) 9221 0955 as you will need to complete a form to be eligible for any of the below options.

If you can give us at least 48 hours’ notice of non attendance you can select one of the following –

  • We are happy to hold your account in credit for 12 months so you can attend at a later date.
  • You can transfer your booking to another attendee.

If you cannot give us at least 48 hours’ notice of non attendance you can select one of the following –

  • You can pay $30 administration fee and change your booking to another date.
  • You can pay $30 administration fee and transfer your booking to another attendee.

Please note: We have a NO Refund policy.

DVDs

Applied Education requires payment within 10 working days or alternatively a purchase order number from your company may be supplied. We accept payment by direct deposit, Visa, MasterCard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

We require full pre payment or a purchase order before the DVDs are posted.

Please note: DVDs cannot be returned.

If your DVDs are scratched, not working or they have arrived damaged, please contact Applied Education on 08 9221 0955 for a replacement.  We will require the damaged discs to be sent back to us.

 

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