July Sale 2024 - L


Pay upfront and SAVE 15%

Ends 31 July 2024

July Sale 2024 - R

Microsoft Outlook Course

Learn Outlook Task, Calendars and more - Online Outlook training

Duration 12 Months Access
Start Date Anytime - Instant Access
Delivery Online Course
Version 365 or 2016

Microsoft Outlook Training

This course is designed to provide skills and knowledge which will teach you how to send and receive email messages, manage your calendar, store names and numbers of your contacts, and track your tasks.

Increase your productivity and use MS Outlook to your advantage. Get instant access to hundreds of tutorials, samples and detailed class manuals written in Australia.

New and updated course material as of June 2022. These courses are suitable for Microsoft Office 2016 versions through to the latest Microsoft 365 release.

Enrol anytime and study at a pace that suits you with 12 months access.

Online Learning

Start any time and study at your own pace.

$85 RRP $99

Affordable and convenient

Log in at any time to access the course material, so you can study the course at a time that fits in with your lifestyle or other commitments.

Electronic manual included, plus 12 months unlimited access to course material.

Follow along with the sample exercises provided.

6 CPD hours per course

Training manual and comprehensive resources included with course

Students will have 12 months' unlimited access to the electronic course materials. The online learning materials are packed full of high-quality content, step-by-step instructions with plenty of visuals and practice exercises offering exceptional value to the participant and valuable knowledge that can be accessed again and again.

- Microsoft Outlook 365 and 2016 course manual
- Handy Tips guide (key tips and tricks for using Outlook 365 and 2016)
- Quick Reference Guide

Corporate Pack 20 User Access

Enrol staff into 20 online courses


Upskill your team to match your business needs

Courses in Excel, Word, PowerPoint, Project, Access & Outlook

With our Corporate Training Package, you will receive a-20 user licence for your staff to get instant access to our online Microsoft courses. Browse our course menu and then enrol staff in the course they need for immediate access to comprehensive online learning materials, video tutorials and a Certificate of Participation on completion of the course.

Easy to use:

  1. Order and pay upfront.
  2. Receive an email with 20 enrolment coupons and steps to enrol your staff.
  3. Choose any single Microsoft course your staff require.
  4. Coupons valid for 12 months.
  5. When a coupon is activated the student has 12 months to complete the course.
  6. Get instant access to online courses!

Outlook Course Details

1-1 How Email Works
1-2 Email Addresses
1-3 The Benefits Of Email
1-4 Email Etiquette
1-4 How Excel 365 Works
1-5 Emails and Viruses
1-6 Digital Signatures
2-1 Understanding Outlook 365
2-2 Starting Outlook From The Desktop
2-3 Common Outlook 365 Screen Elements
2-4 Using The Ribbon
2-5 Using Ribbon Key Tips
2-6 Showing And Collapsing The Ribbon
2-7 Understanding The Backstage View
2-8 Accessing The Backstage View
2-9 Understanding The Quick Access Toolbar
2-10 Adding Commands To The QAT
2-11 Navigating To Outlook Features
2-12 Sneeking A Peek
2-13 The Folder Pane
2-14 The To-Do Bar
2-15 The Mail Screen
2-16 The Calendar Screen
2-17 The People Screen
2-18 The Task Screen
2-19 The Notes Screen
2-20 The Outlook Today Screen
2-21 Changing The Office Theme
2-22 Exiting Outlook
3-1 Understanding People View
3-2 Understanding The Contact Form
3-3 Viewing Your Contacts
3-4 Creating A New Contact
3-5 Entering Contact Details
3-6 Editing Contact Details
3-7 Inserting A Contact Picture
3-8 Adding Contacts For An Existing Company
3-9 Printing Contact Details
3-10 Deleting An Unwanted Contact
3-11 Recovering A Deleted Contact
4-1 Emal In Outlook
4-2 How Outlook Mail Works
4-3 Composing An Email Message
4-4 The Message Window
4-5 Creating A New Message
4-6 Checking The Spelling
4-7 Adding An Attachment To A Message
4-8 Adding Importance
4-9 Requesting Message Receipts
4-10 Sending The Message
4-11 Creating An AutoSignature
4-12 Using An Auto Signature
4-13 Removing An AutoSignature
4-14 Sending A Courtesy Copy
4-15 Sending A Blind Copy
5-1 Understanding The Inbox
5-2 Retrieving Email
5-3 Opening An Outlook Data File
5-4 Adjusting The Message View
5-5 Previewing Messages
5-6 Arranging Messages
5-7 Reading Messages
5-8 Opening Several Messages
5-9 Understanding Conversation View
5-10 Navigating Messages In A Conversation
5-11 Replying To A Message
5-12 Replying To A Message In A Conversation
5-13 Replying To All Message
5-14 Replying Without The Original Message
5-15 Adding Comments To Replies
5-16 Getting Replies Sent To Another Address
5-17 Forwarding Messages
5-18 Finding Related Messages
5-19 Ignoring Conversations
5-20 Marking Messages As Unread
5-21 Understanding Clutter
6-1 Understanding File Attachments
6-2 Inserting A File Attachment
6-3 Attaching Other Outlook Items
6-4 Previewing Attachments
6-5 Saving A File Attachment
6-6 Opening A File Attachment
7-1 About Flags And Reminders
7-2 Flagging Messages In The Message List
7-3 Adding A Reminder To Your Messages
7-4 Changing The Default Quick Click Flag
7-5 Removing A Flag
8-1 Spamming And Junk Email
8-2 Phishing And Junk Email
8-3 Understanding Junk Email Options
8-4 Marking Messages As Junk Mail
8-5 Marking Messages As Safe
8-6 Managing The Senders List
8-7 Importing A Blocked Senders List
8-8 Exporting A Blocked Senders List
8-9 Deleting Junk Email


9-1 Accessing The Calendar
9-2 Changing The Calendar Arrangement
9-3 Displaying Specific Dates
9-4 Navigating Within A Calendar
9-5 Changing The Current View
9-6 Creating A Second Time Zone
9-7 Removing A Time Zone
9-8 Creating A New Calendar
9-9 Working With Multiple Calendars
9-10 Deleting A Calendar
9-11 Sharing Calendars
9-12 Understanding The Weather Bar
10-1 Tasks And The To-Do List
10-2 Creating Tasks
10-3 Changing Task Views
10-4 Sorting Tasks
10-5 Working With Tasks
10-6 Deleting Tasks
10-7 Printing A Task List
11-1 How Task Requests Work
11-2 Creating A Task Request
11-3 Responding To A Task Request
11-4 Completing An Assigned Task
11-5 Viewing Updated Task Requests
12-1 Quickly Scheduling An Appointment
12-2 Scheduling Using The Appointment Window
12-3 Rescheduling An Appointment To Another Day
12-4 Rescheduling An Appointment To Another Time
12-5 Creating Recurring Appointments
12-6 Changing Recurring Appointments
12-7 Scheduling An Event
12-8 Scheduling Free And Busy Times
12-9 Categorising Activities
12-10 Printing Your Calendar
12-11 Deleting Activites
13-1 About Rules
13-2 Creating A New Rule From A Template
13-3 Selecting The Rule Conditions
13-4 Selecting The Rule Actions
13-5 Selecting The Rule Exceptions
13-6 Naming And Reviewing The Rule
13-7 Testing The Rule
13-8 Managing Existing Rules
14-1 Scheduling A Meeting
14-2 Meeting Response Options
14-3 Responding To Meeting Requests
14-4 Tracking Meeting Responses
14-5 Changing A Meeting
14-6 Adding Or Removing Attendees
14-7 Preventing Responses
14-8 Cancelling A Meeting
14-9 The Scheduling Assistant
14-10 Using The Scheduling Assistant
14-15 Scheduling Meetings Using Calendar Groups
15-1 Adding A Contact From An Email
15-2 Pinning A Contact To Favourites
15-3 Contacting A Group
15-4 Contacting A Contact From The People Peek
15-5 Forwarding Contact
15-6 Creating A Contact Group
15-7 Using A Contact Group
15-8 Using A Partial Contact Group
15-9 Deleting Members From A Contact Group
15-10 Linking Contacts
16-1 Creating A New Colour Category
16-2 Assigning A Colour Category
16-3 Finding Messages With Categories
16-4 Removing Categories From Messages
16-5 Deleting A Colour Category
17-1 Understanding How Help Works
17-2 Accessing The Help Window
17-3 Navigating The Help Window
17-4 Using Google To Get Help

  • Digital Certificate of Completion
  • 6 Hours CPD
  • Short online assessment to test your knowledge is included on the Student Learning platform.
  • Certificate of Completion is available after the online quiz as a printable PDF and includes a QR code to verify authenticity.

Certificate shown are for illustration purpose only.

Most students complete the online course in around 6 hours. You will have 12 months access to the tutorials. Study online at a pace that suits your personal situation.

  • Online access to learning tutorials
  • Course presentation videos
  • Electronic pdf learner guide
  • Activity sheets and calculation templates

The course content is accessed via our online student portal with additional learning materials also available. Please note due to copyright the digital training manuals cannot be printed. Hard copies can be ordered when enrolling in your course.

Need to upskill staff or members of your organisation? The Microsoft Corporate Package includes 20 individual coupons to access the full suite of our Microsoft online courses from Word Introductory to Microsoft Project.

Each online course come with comprehensive online learning material, video tutorials and a Certificate of Participation on completion of the course.

Easy to use:

  1. Enrol now and pay upfront.
  2. Receive an email with 20 enrolment coupons for your staff and steps to enrol your staff.
  3. Coupons valid for 12 months.
  4. Choose any single Microsoft course your staff require.
  5. When a coupon is activated the student has 12 months to complete the course.
  6. Get instant access to online course.

Coupons are not valid for Microsoft bundles and hard copy manuals.

Complete Microsoft Online Course Bundle - 10 Courses

55% Saving off RRP of $1090
Over 50 hours on-demand tutorials
Detailed training manuals e-book
Access anytime
Certificates of completion

All our Microsoft Online Learning - Excel, Word, PowerPoint, Project, Access & Outlook

Scroll to Top