Lodge a Support Request | Applied Education

Submit a Support Ticket

Our assessors, trainers, enrolment advisors, and Student Service, are here to help you on your learning journey.

Please complete the form below as accurately as possible to reflect your question. By choosing the correct course/topic/unit, you are assisting us with allocating your ticket to the correct person so that we can get back to you promptly. Support tickets are responded to in 1-3 business days.

Christmas & New Year Closure Dates

Applied Education will be closed for the Christmas and New Year period from 4 pm AWST on Thursday, 21 December 2023, reopening at 8 am AWST on Wednesday, 3 January 2024. Assessors will be available to take calls from Monday, 8 January 2024.

Assessments Submission Dates
In order to receive feedback before 22 December 2023, please submit:

First attempt assessments by COB, 7 December.
Assessments Re-submissions by COB, 14 December.

Supervised Assessments

Applied Education supervised assessments will not be held during the Christmas / New Year closure.
If you are organising your own supervisor, applications for new and rescheduling assessments must be submitted by COB, 14 December.

Are you a current student or looking to enrol in a course?(Required)

What course are you interested in?(Required)

Is your support request for a short course (eg. Microsoft Excel, Word) or a nationally recognised qualification (eg Diploma of Accounting)?(Required)

Your short course subject(Required)

Support Topic(Required)

Which Xero course do you need help with?(Required)

Which MYOB course do you need help with?(Required)

Which Microsoft course do you need help with?(Required)

Which accounts / payroll course do you need help with?(Required)

Which course do you need help with?(Required)

What course are you enrolled in?(Required)

Support Topic(Required)

Which Certificate III in Business unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Certificate III in Accounts Administration unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Accounting Pathway Prerequisite unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Certificate IV in Accounting and Bookkeeping unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Diploma of Payroll Services unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Diploma of Accounting unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Advanced Diploma of Accounting unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Tax Agent Registration unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which BAS Agent Registration Course unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Accounting Principles Skill Set unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Advanced Accounting Principles Skill Set unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Payroll Administrator Skill Set unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Which Operate a Small Business Skill Set unit?(Required)

If you have not already done so, please check the Unit Forum & FAQ as your question may have been previously asked and answered.

Short description(Required)

Please tell us a bit more about the problem you need help with.

Please provide us with additional information regarding your enrolment inquiry?

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